How can we help you?
Browse guides, FAQs, and reach our team for support.
Getting Started Guides
Setting Up Your Company
Configure your org structure, departments, and roles
Adding Employees
Import existing employees or add them manually
Running Your First Payroll
Step-by-step payroll processing guide
Employee App Setup
Help employees download and log in to the mobile app
Leave Management
Configure leave types, approval flows, and policies
Analytics & Reports
Generate HR reports and insights for leadership
Frequently Asked Questions
How do I get started with Naxora?
Getting started is easy. Request a free demo from our website and our team will set up your account, import your employee data, and walk you through the platform in a personalized onboarding session.
Can I import existing employee data?
Yes. Naxora supports bulk import via Excel and CSV files. You can upload your entire employee directory, salary structures, and attendance history in minutes.
How does payroll processing work?
Naxora automatically calculates salaries based on attendance, leaves, and your configured salary structure. With one click, you can run payroll, generate payslips, and send salary to employees' bank accounts.
Is my employee data secure?
Absolutely. Naxora uses enterprise-grade encryption for all data at rest and in transit. We follow strict access controls and your data is never shared with third parties.
Does Naxora have a mobile app for employees?
Yes. The Naxora Employee App is available for Android and iOS. Employees can clock in/out, view payslips, apply for leaves, chat with teammates, and read company announcements.
Can I customize roles and permissions?
Yes. Naxora has a flexible role-based access control system. You can create custom roles like HR Manager, Department Head, or Team Lead and control what each role can see and do.
How does attendance tracking work?
Naxora supports multiple attendance methods — GPS-based geo-fencing, manual clock in/out on the mobile app, and biometric device integration. All attendance data syncs automatically with payroll.
What happens if I need help after onboarding?
Our support team is available via email and WhatsApp Monday to Saturday, 9AM–6PM IST. We also provide a detailed documentation portal and video tutorials for common tasks.
Is there a free trial?
Yes! We offer a free personalized demo and trial period so you can experience Naxora with your actual team data before committing to a plan. Contact us to get started.
Can Naxora scale as my company grows?
Definitely. Naxora scales from 5-person startups to 1000+ employee enterprises. Our pricing is per-employee so you only pay for what you use, and features grow with your needs.